Altruistiq

Manage your team, configure security settings, and control how your organisation uses the platform.

Account & Administration

Learn how roles and Business Unit access work together to control what users can do and see in Altruistiq. Understand the two-part access model that defines every user's permissions and…

Understanding roles and access

Explore all eight roles available in Altruistiq, including what each role can do, who it's designed for, and which license type it requires. Find the right role for each team…

Role definitions and capabilities

Complete reference of all permissions in Altruistiq, organised by platform area. See exactly what each role can do with the full permissions matrix comparing all eight roles.

Permissions reference

Understand how Business Unit access controls which data users can see across Altruistiq. Learn about data visibility, hierarchy, and the difference between full and limited access.

How Business Unit access works

Tour the Manage Users page to understand how to view and manage your team. Learn about the Active Users, Suspended Users, Pending Invitations tabs, and the Roles view.

Navigate the Manage Users page

Invite colleagues to join your Altruistiq workspace. Learn how to set the right role and Business Unit access for each new team member during the invitation process.

Invite new users

Track and manage invitations you've sent. Learn how to resend expired invitations, edit role or Business Unit access before acceptance, or revoke invitations no longer needed.

Manage pending invitations

Update a user's role when their responsibilities change. Learn how to change roles directly from the Active Users table, with changes taking effect immediately.

Change a user's role

Adjust which Business Units a user can see data for. Learn how to expand or restrict data visibility, with changes taking effect immediately across the platform.

Change a user's Business Unit access

Save time by updating role or Business Unit access for several users simultaneously. Learn how to use bulk actions for team restructures and group changes.

Make changes to multiple users at once

Revoke platform access when team members leave, and restore access if they return. Learn how suspension maintains audit trails while controlling access to your workspace.

Suspend and reactivate users

Invite colleagues, assign roles and Business Unit access, and manage who can see and do what across your organisation.

User Management

Configure session timeout length

Configure single sign-on (SSO), two-factor authentication, and session settings to keep your organisation's data secure.

Authentication

Learn how the Altruistiq API can automate sustainability data collection from your business systems. Understand API benefits and how to start the conversation with your IT team.

Introduction to the Altruistiq API

Create, rotate, and delete OAuth credentials for API connections to Altruistiq. Step-by-step guide for administrators and IT teams, including security best practices and troubleshooting.

Manage OAuth integrations

Manage organisation-wide preferences and API keys for integrating Altruistiq with your other systems.

Organisation Settings

Your Dashboard

Find answers and get help from Intercom Support and Community Experts

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