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My dataset has been in “System Error” status for a while

Updated over a week ago

System Error status means there has been a problem processing your file. Our team has been automatically notified and is working to resolve it. Watch your notifications—we may need you to re-upload the file, in which case the status will change to "Action required".

It might take a few days to resolve the issue. If you have an upcoming deadline, please let us know and we’ll escalate the issue. If it has been more than 2 weeks since you have uploaded the file, please create a technical issue ticket via "Ask your Advisor" and our team will help escalate this.

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