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Configure Session Timeouts for your organisation

Control how long users stay logged in. Change the default 1-hour timeout to match your security needs.

Updated over a week ago

Organisation can set up custom session timeouts. By default, an Altruistiq user session is 1 hour. Once a user logs in to Altruistiq, their session lasts for 1 hour before they have to re-login, unless they explicitly log out before then. Platform administrators have the ability to customise this to match their business security requirements.


Requirements

You must be an organisation Admin in the top level Business Unit of your organisation to use this feature.


Set a custom Session Timeout length

1. Click on your profile menu.

2. Click "Organization settings"

3. Click Details & Settings and scroll down to the field "Session Timeout (hours)

4. Choose your custom Session Timeout length in hours
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